GDPR Compliance

General Data Protection Regulation

Although snow-orca.com is based in Canada, we recognize that some of our website visitors and prospective students may be located in the European Economic Area. We are committed to complying with the General Data Protection Regulation (GDPR) for all individuals whose personal data we process.

Legal Basis for Processing

We process personal data only when we have a legal basis to do so:

• Consent: You have given clear consent for us to process your personal data for specific purposes, such as responding to your inquiry about our programs.
• Contractual Necessity: Processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract.
• Legal Obligation: Processing is necessary to comply with applicable laws.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, provided your rights do not override these interests.

Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies beyond the first request.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or to complete information you believe is incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict processing of your personal data under certain conditions, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly when processing is based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though we may extend this period by two additional months in complex cases. You will be informed of any extension and the reasons for delay.

Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you may contact our data protection representative at [email protected].

International Data Transfers

When we transfer personal data from the EEA to Canada or other jurisdictions, we ensure appropriate safeguards are in place. Canada has been recognized by the European Commission as providing adequate protection for personal data.

Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

Automated Decision-Making

We do not use automated decision-making or profiling that would produce legal effects or similarly significantly affect you.

Cookies and Tracking

We use cookies and similar technologies on our website. You can manage your cookie preferences at any time. For more information, please see our Cookie Policy.

Children's Data

Our services are not intended for individuals under 16 years of age. We do not knowingly collect or process personal data from children without parental consent.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority. A list of supervisory authorities is available at the European Data Protection Board website.

Updates to This Statement

We may update this GDPR compliance statement from time to time. Significant changes will be communicated through our website or by email where appropriate.

Contact Information

For any questions or concerns regarding GDPR compliance or to exercise your rights, please contact us at:

Email: [email protected]
Address: 456 Robson Street, Vancouver, BC V6B 2C3, Canada